About Returns & Exchanges
If you have an account or an order number, you can start your return now. If you don't have an account or you're missing order information, you can print a blank return form and label.
RETURNING BY MAIL (U.S.)
Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.
RETURNING IN STORES (U.S.)
Just bring the packing slip and credit card used when you placed the order to any one of our stores. For online orders purchased with PayPal, the return will be processed using a different form of payment.
For the best service and selection, please order your replacement items online or call 1.888.282.6060 for assistance.
EXCEPTIONS & SPECIAL INSTRUCTIONS
Please call customer service at 1.888.282.6060 for assistance returning oversized items, perishable goods or other unusual merchandise.